Driver accounts & delivery routes

Driver Accounts & Delivery Routes

Alpaca’s Driver Accounts and Delivery Routes let you assign local delivery orders to specific drivers and plan optimized delivery routes.

Note: These features are only available on eligible Alpaca plans. If you don’t see the Deliveries or Routes options, contact [email protected] to learn more.

What You Can Do

  • Create driver accounts so staff or contractors can access their assigned deliveries
  • Group delivery orders into routes by date and location
  • Optimize stop order for efficient delivery
  • Track order status as drivers mark stops complete

How to Use

  1. Go to the Deliveries tab in Alpaca (if enabled)
  2. Select orders to include in a route
  3. Click Create Delivery Route
  4. Assign the route to a driver
  5. Drivers can log in, view their stops, and update order statuses as they complete deliveries

Tip:
Driver accounts let you grant limited dashboard access to delivery staff. You control which locations and routes they see.

Want to enable driver accounts? Contact Alpaca support for access or a demo.