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Pickup Capacity and Limits

Written by Steve Jones

Manage your store’s workload by setting limits on how many pickup orders you accept per day or per timeslot.

Setting Capacity

  • Go to Settings → Pickups in Alpaca.

  • For each schedule, set the maximum orders per timeslot (e.g., only 3 pickups per 30-minute window).

  • To limit daily pickups for a location, set a daily maximum in the location settings.

Why Use Capacity Limits?

  • Prevent overbooking during busy hours.

  • Give your staff time to prepare each order.

  • Spread out pickups for a smooth customer experience.

Pro Tip:
If a timeslot or day reaches its limit, customers won’t be able to book that time.

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