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Creating Delivery Rates and Schedules

Written by Steve Jones

Alpaca makes it easy to control when and how much to charge for local delivery.

1. Set Up Delivery Rates

  • Go to Settings → Delivery in Alpaca.

  • For each location, add one or more delivery rates.

  • Set a rate name and description (what customers see at checkout).

  • Choose a price (can be flat, free, or tiered by zone).

  • Set minimum order amounts if needed.

2. Configure Delivery Schedules

  • In the same settings, add delivery schedules.

  • Pick days of the week, start/end times, and timeslot increments (e.g., 1 hour slots).

  • Set a maximum number of orders per timeslot to avoid overbooking.

  • Optionally assign schedules to specific product tags.

3. Add Blocked Dates

  • Block out holidays or dates when delivery isn’t available in Settings → Delivery.

4. Advanced Options

  • Show only the cheapest delivery rate, or let customers pick from all eligible rates.

  • Limit delivery to orders where all products are eligible for delivery.

Testing

  • Add a product to your cart and go through checkout as a customer to verify rates and scheduling.

Need to optimize your delivery routes? See Route planning and driver assignment.

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