Alpaca gives your customers a simple, intuitive way to reserve their pickup or delivery window.
How it works:
After selecting pickup or delivery, customers see a calendar of available dates.
They can pick a date, then choose from available timeslots (e.g., 10:00–11:00am, 3–4pm).
Unavailable or fully-booked slots are hidden or grayed out.
Timeslot options reflect your custom schedules and capacity rules.
You control:
Which days/times are bookable
Maximum orders per slot
Minimum advance notice before a timeslot is available
Blocked dates for holidays or closures
Customer benefits:
Book only when you’re actually available
Get instant confirmation of their reserved slot
Troubleshooting:
If customers aren’t seeing the expected timeslots:
Double-check your schedules in Alpaca’s settings
Ensure the location is enabled for pickup or delivery
Check for blocked dates or fully-booked slots
Learn about mixed cart rules in Mixed carts & eligibility.