Personalize notification templates with Alpaca’s Liquid variables, adding dynamic content for customers and staff.
What Are Liquid Variables?
Placeholders you can use in emails and SMS, like
{{ order.name }}or{{ pickup_time }}.Automatically filled with order- or customer-specific details.
Common Variables
{{ customer.first_name }}{{ location.name }}{{ pickup_time }}/{{ delivery_time }}{{ order.order_number }}{{ fulfillment_method }}
How to Use
Go to Settings → Notifications
Edit any template
Insert variables from the variable list shown
Save and preview your changes
Pro Tip:
Custom variables allow you to include extra instructions, product lists, or personalized greetings in your notifications.
Need help with Liquid variables? Please contact Alpaca Support.
