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Setting Up Delivery Zones (Distance & Postal Codes)

Written by Steve Jones

Define exactly where you offer local delivery using Alpaca’s flexible zone options.

1. Distance-Based Zones

  • Go to Settings → Delivery in the Alpaca dashboard.

  • Choose your location and click Add Delivery Rate.

  • Set the minimum and maximum delivery distance for this rate (e.g., 0–5 miles, 5–10 miles).

  • Optionally set a price for each distance tier.

2. Postal Code-Based Zones

  • In the rate setup, you can specify allowed postal codes (ZIP/postcodes).

  • Enter codes as a list (e.g., 90210, 90211) or a range (e.g., 10000–10100).

  • Use asterisks for wildcard matches (e.g., 902* covers 90200–90299).

  • Exclude codes by prefixing with an exclamation mark (e.g., !90210).

3. Multiple Zones Per Location

  • Create as many distance or postal code rates as you need.

  • Customers will only see delivery options for zones they’re eligible for.

Tips

  • You can have different rates for each location.

  • Use zones to offer premium delivery (e.g., express vs. standard).

Ready to set prices and times? See Creating delivery rates and schedules.

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